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U.S. Citizen Services

The United States Embassy in Dili provides consular assistance to U.S. citizens travelling and living in Timor-Leste. The U.S. Embassy is located at Avenida de Portugal, Praia dos Coqueiros, Dili, Timor-Leste, tel: (670) 332-4684, fax: (670) 331-3206. The U.S. Embassy is open from 8:00 a.m. to 5:00 p.m. Monday through Friday, except when closed for an official holiday.

Routine consular services are available from 10:00 a.m. to 12:00 p.m. on Tuesdays and Thursdays. Appointments can be arranged online.  Please email if you have questions. 

If you are a U.S. citizen in an emergency situation during work hours, please call (670) 332-4684 and ask for the Consular Section. After hours, please call our afterhours duty officer at: (670) 7723-1328.

Travel Information For U.S. Citizens

Find out the latest information about traveling to Timor-Leste:

Services Provided by the U.S. Embassy

Please use the online system to schedule an appointment for these services.

  • Enrolling with the Embassy: Our primary mode of communication with U.S. citizens in Timor-Leste is through the Smart Traveler Enrollment Program. After completing your registration, please email us at so that we can confirm your registration.
  • New Passports or Passport Renewals: Please bring the completed required forms, any additional documentation listed on the form, and the fee in cash to your appointment. It typically takes 2 to 3 weeks to process a passport application.
  • Emergency Passport: If you have an urgent need to travel and there is insufficient time to process a full-validity U.S passport, you may apply for an emergency, limited-validity U.S. passport.  You may also apply for an emergency passport if your application for a full-validity passport is still pending and you have urgent travel within the next 2 business days. Please call or email the Consular Section for more information.
  • Additional Pages: Effective January 1, 2016, extra pages will no longer be added to passport books. If the pages in your passport are full, you must apply for a new passport. When you apply for a new passport, you will receive a 52-page book.
  • Notarial Services: The fee for notarial services is $50 per document to be notarized. You must appear in person to have notarial services performed. Consistent with U.S. law and Department of State policy, U.S. Consular Officers may provide specific notarial services for any person regardless of nationality so long as the document being notarized is required for use within the jurisdiction of the United States and authorized by relevant U.S. law. For documents to be used in Timor-Leste, please contact a local notary. For documents to be used in another jurisdiction, such as Indonesia or Australia, you may wish to consult with the corresponding authorities in that jurisdiction or the local representative.
  • Medical and Legal Providers: The U.S. Embassy maintains a list of medical (PDF 88 KB) and legal (PDF 101 KB) providers but assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the listed persons or firms.
  • Death of a U.S. Citizen: Death is a difficult experience for one's family and friends no matter where it takes place. When death occurs overseas the experience can be even harder, especially if the procedures involved are not clearly understood. American Citizen Services (ACS) is ready to assist family and friends in the event of the death of a U.S. citizen in Timor-Leste. The Embassy maintains information about services in Timor-Leste (PDF 142 KB). Please contact the Consular Section for assistance with:
    • Finding and notifying the Next-of-Kin of the deceased
    • Acting as a liaison with Timorese police, hospital and mortuary authorities
    • Arranging for the disposition and repatriation of remains
    • Coordinating administrative and financial requirements
    • Assisting in the collection and return of personal effects to Next-of-Kin
    • Issuing a "Report of Death of American Citizen Abroad"
  • Absentee Voting: Overseas voter assistance is provided by the Federal Voting Assistance Program (FVAP), on the web at Completed ballots in appropriately addressed and U.S. postage-paid envelopes may be dropped off at the Embassy between 8:00 a.m. and 5:00 p.m.; tell the guards that it contains voting material.  Embassy Dili will return the ballot to the U.S. for you.  Normal transit time from Timor-Leste to the United States is approximately four weeks.  
  • Consular Report of Birth Abroad (CRBA): Please fill out the following forms and bring them to your appointment (do not sign the forms until asked to do so): DS-2029 Application for Consular Report of Birth Abroad;  DS-11 Application for Passport ; SS-5-FS Social Security Card Application.  When you make your appointment, the Consular Section will provide additional information about the documentation required to transmit citizenship.  Learn more about the birth of U.S. citizens abroad on the Bureau of Consular Affairs’ website. 

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